FRONT DESK EXECUTIVE Job In Oman

Receptionist

Job Id :1000336616

Description

Post Date:- 11/09/2023 Hiring !!! Job Title: FRONT DESK EXECUTIVE (HOTEL) Experience: Minimum 4 years experience in a Hotel in the similar position. (Front desk Executive). Education:-Graduate in any stream Location:- Sultanate Of Oman (Muscat) Job Role -The front office executive will be responsible for providing all guests with accurate and in-depth information upon their request: good knowledge services, prices, special promotional offers, etc. Job Responsibilities -Greet and welcome guests as they come and go. -Answer all the queries directly and over the telephone. -Check the front areas are neat and clean with the lobby common wash room etc. -Liaise with the housekeeping staff to make sure the front area and the guest room is clean. -Interact with the guests in a professional and pleasant manner. -Provide the guests with general information about the hotel and surrounding areas and the -local attractions. -Issue the keys and advise the bellboy to coordinate. -Operate a computer system to verify the guest-s reservation and do the recording of the same. -Assign the rooms to the guest and inform any special offered by the hotel. -Handle queries and complaints from the guests. -Ensure that the proper identification was taken from the guests on their entry into the hotel. -Verify that each guest were satisfied with the rooms and other services. -Coordinate on the large booking of the group clients. -Reserve the meeting rooms for the corporate clients based on the booking request. -Listen to the guest-s questions and answer promptly with full information. -Organize transport service based on the guest-s request. -Attend phone calls and redirect them to the appropriate. -Receive the message and pass it to the concerned receiver. -Receive packages, delivery, and letters. -Record guest comments and suggestions. -Check and sort the emails on a frequent basis. -Maintain the log book for the visitor. -Perform bookkeeping at the front desk. -Resolve service-related issues. -Settle the bill of the guests and make sure the guest is satisfied while leaving the front office. Skills -Good Interpersonal skills -Excellent communication skills (English is mandatory) -Be presentable and well-groomed. -Knowledge of the computer application such as MS. -Good multi-tasking skills. -Problem solving skills. -Customer-oriented with a professional attitude. please share your cv at or WhatsApp (View phone number)

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Oman Jobs

The current job you are viewing is either old or expired

Kindly look at the latest jobs

For the related jobs check below

By using our site, you acknowledge that you have read and understand our Cookie & Privacy Policy, and our User Agreement .