IT Helpdesk Support And Office Admin

IT SUPPORT

Job Id :1000421260

IT Helpdesk Support And Office Admin

Description

.Job Seeker .
Summary: Results-driven IT Support Specialist with 4 of experience providing technical assistance and support to end-users. Proven expertise in diagnosing and resolving hardware/software issues, implementing system upgrades, and ensuring optimal performance. Adept at troubleshooting network problems and delivering exceptional customer service
* Key Skills:
●Technical Troubleshooting ●Hardware/Software Installation ●Network Support -System Upgrades ●Customer Service -IT Documentation ●User Training
●Remote Assistance

* Professional Experience
○Provided timely technical support to end- users, resolving hardware and software issues efficiently. ⁃ Conducted system upgrades, ensuring compatibility and enhancing overall system performance.
○ Collaborated with cross-functional teams to implement IT initiatives and maintain network integrity. ⁃ Documented IT procedures and created user guides for efficient issue resolution and prevention.
○ Responded to user inquiries and provided remote assistance, resolving technical problems.
●Installed and configured software, ensuring compliance with company policies and security standards
●Conducted training sessions for employees on new technologies and best practices.

Education: -Bachelors Of Computer Applications
Technical Proficiency: ⁃ Operating Systems: Windows, macOS ⁃ Software: Microsoft Office Suite, Other Relevant Software. ⁃ Networking: TCP/IP, DNS, ⁃ Hardware: Desktops, Laptops, Printers, Modem

Basic Details

salary : 3500 OMR

Experience : 5 Years

Location : Muscat

Qualification : BCA

Posted :

Job Type : Full-Time

Company : Oman Jobs

Posted By:

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