Hiring CCTV Technician or System Administrator

Technician

Job Id :1000504021

Description

The core responsibilities

1. Technical Troubleshooting & SupportFirst Point of Contact: Acting as the primary liaison for employees or clients experiencing technical difficulties. Issue Diagnosis: Troubleshooting hardware, software, and network connectivity issues using diagnostics and analytical thinking. Remote & On-Site Assistance: Resolving problems over the phone, via video chat, or in person. Escalation: Prioritizing tickets and escalating complex, unresolved issues to senior IT administrators or specialized vendors. 2. Hardware & Software ManagementSystem Deployment: Installing, configuring, and updating operating systems, productivity tools (e. g. , Microsoft 365), and security software. Hardware Lifecycle: Repairing or replacing damaged equipment (laptops, desktops, monitors, and printers) and managing inventory. Access Control: Creating and managing user accounts, access permissions, and passwords across company systems (such as Active Directory). 3. Network & Infrastructure MaintenanceSystem Monitoring: Continuously monitoring network performance and system health to identify potential bottlenecks or outages. Security & Backups: Implementing baseline cybersecurity measures (like multi-factor authentication and antivirus) and ensuring automated data backups are operational.

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Oman Jobs

Posted By: Oman jobs

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