Admin & Maintenance Officer

Admin

Job Id :1000504202

Description

Role Overview
The Admin & Maintenance Officer will ensure smooth hotel operations by managing guest relations, maintaining facilities, and ensuring compliance with local regulations. The role requires strong organizational skills, bilingual communication (English & Arabic preferred), and hands‑on involvement in daily hotel administration and maintenance activities.

Key Responsibilities
Guest Relations & Services
Provide courteous and professional guest relation services.

Handle guest inquiries, complaints, and feedback promptly.

Coordinate room service and ensure timely delivery.

Housekeeping & Environment
Supervise cleaning staff to maintain a neat, tidy, and hygienic environment.

Ensure rooms, common areas, and facilities meet hotel standards.

Monitor inventory of cleaning supplies and housekeeping materials.

Maintenance & Technical Support
Attend to breakdowns and repairs in rooms, equipment, and hotel facilities.

Coordinate with contractors and service providers for major maintenance works.

Maintain preventive maintenance schedules for electrical, plumbing, and mechanical systems.

Administration & Compliance
Maintain accurate records of maintenance activities, guest services, and staff schedules.

Ensure compliance with local laws, health & safety regulations, and municipal requirements.

Prepare reports for management on maintenance costs, guest feedback, and operational issues.

Communication & Coordination
Communicate effectively in English and Arabic with guests, staff, and external agencies.

Liaise with management to ensure smooth hotel operations.

Support HR and admin functions when required.

Qualifications & Skills
Diploma/Degree in Hotel Management, Administration, or related field.

3–5 years of experience in hotel administration and maintenance.

Strong knowledge of guest services, housekeeping, and facility management.

Ability to manage staff and coordinate multiple tasks.

Bilingual proficiency in English & Arabic preferred.

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Oman Jobs

Posted By: Oman jobs

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