Computer Hardware, Software Support Engineer & ELV Technician

Others

Job Id :1000504691

Description

A leading computer software and IT solutions company, is looking for a dedicated and skilled Support Engineer to join our team. As a Support Engineer, you will play a vital role in providing technical support and troubleshooting assistance to our clients. Your strong problem-solving skills, attention to detail, and commitment to customer satisfaction will contribute to our continued success and customer loyalty. (WhatsAPP You CV on +2


Responsibilities
• Serve as the primary point of contact for customer inquiries and technical issues.
• Respond to customer support tickets and troubleshoot software and hardware problems.
• Provide timely and effective solutions to customer issues, ensuring their satisfaction and success.
• Perform Windows installation, troubleshooting, networking, SQL Server installation, and configuration.
• Provide installation, configuration, and troubleshooting support for CCTV systems, PABX telephone systems, Access Control systems, and other ELV / IT infrastructure solutions.


Requirements
• Proven experience in technical support, help desk, or a similar role.
• Strong understanding of software and hardware products with the ability to troubleshoot technical issues.
• Experience in CCTV, PABX, Access Control systems, and related IT / ELV solutions.
• Experience in Windows installation, troubleshooting, networking, SQL Server installation, and configuration.
• Excellent communication and interpersonal skills to interact effectively with customers.
• Familiarity with customer support tools and CRM systems.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Oman Jobs

Posted By: Oman jobs

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