Fast Food Restaurant Manager

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Description

Key Responsibilities:

1. Operations Management:
- Oversee daily operations of the restaurant, ensuring smooth and efficient service.
- Ensure that food quality, safety, and cleanliness standards are consistently met.
- Manage inventory and supplies, placing orders to maintain adequate stock levels while controlling costs.
- Monitor equipment maintenance and schedule repairs as necessary.

2. Staff Management:
- Recruit, train, and supervise restaurant staff, ensuring they are well-equipped to perform their duties.
- Create and manage work schedules, ensuring proper staffing levels during peak times.
- Conduct performance evaluations, provide feedback, and offer development opportunities to staff members.
- Address employee concerns and manage disciplinary actions when required.

3. Customer Service:
- Ensure that all customers have a positive dining experience by maintaining high service standards.
- Handle customer complaints, resolve issues, and implement strategies to improve service quality.
- Monitor and enhance customer satisfaction through regular feedback and interaction.

4. Financial Management:
- Manage the restaurant's budget and expenses to achieve financial targets.
- Review daily sales reports, monitor cash handling, and ensure accurate financial records.
- Implement strategies to increase sales, reduce costs, and maximize profitability.
- Analyze financial performance and adjust operational strategies as needed.

5. Compliance and Safety:
- Ensure the restaurant adheres to local health, safety, and labor laws.
- Maintain compliance with food safety regulations, including cleanliness, food handling, and hygiene protocols.
- Conduct regular inspections to ensure all equipment, food preparation areas, and dining spaces meet health and safety standards.

6. Marketing and Promotions:
- Implement local marketing and promotional strategies to attract new customers and retain existing ones.
- Participate in community events or partner with local organizations to enhance the restaurant's presence.
- Work with the corporate marketing team to execute promotions and limited-time offers.

7. Team Leadership:
- Foster a positive and inclusive work environment that encourages teamwork and motivation.
- Lead by example, demonstrating strong work ethic, professionalism, and commitment to quality.
- Communicate effectively with staff, corporate representatives, and customers.

8. Problem-Solving:
- Quickly identify and resolve any operational or customer service issues that arise during the day-to-day running of the restaurant.
- Implement corrective measures and make adjustments to prevent recurring problems.

Qualifications:
- High school diploma or equivalent (bachelor’s degree in business or hospitality is a plus).
- 3+ years of experience in the fast food industry, with at least 1-2 years in a supervisory or managerial role.
- Strong leadership, communication, and organizational skills.
- Financial acumen with the ability to manage budgets, sales, and expenses.
- Knowledge of food safety regulations and health/safety standards.

Additional Skills:
- Ability to work under pressure in a fast-paced environment.
- Strong problem-solving and conflict-resolution skills.
- Flexibility to work irregular hours, including nights, weekends, and holidays.
- Proficiency in restaurant management software and POS systems.

Basic Details

Qualification :

Posted : 1 year ago

Job Type : Full-Time

Company : Oman Jobs

Posted By: oman jobs

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