Operation Manager

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Description

Urgently Hiring "Operation Manager" for "ICY POP".



Note: "Please read the job description before apply"
Only apply only if you currently available in Oman.


A. Key Responsibilities

1. Business Growth & Revenue Management
• Drive sales across shops, events, catering, retail partnerships, and online platforms.
• Set and monitor monthly targets for each business channel.
• Actively pursue new business opportunities (schools, corporate, retail collaborations).
• Ensure revenue growth aligns with company goals.
• Follows up with leads, negotiates contracts, and closes B2B & catering deals.

2. Full Brand Operational Oversight

• Supervise and support the Operations Coordinator and Logistics Coordinator.
• Ensure daily operations at branches, events, supermarkets, and hotels run smoothly.
• Maintain high standards of hygiene, product quality, and brand presentation.

3. Kitchen Management

• Oversee the kitchen production team, ensuring schedules, output, and quality standards are met.
• Monitor inventory of raw materials and finished goods in coordination with the kitchen and logistics teams.
• Ensure kitchen always follows hygiene and safety procedures.

4. Team Leadership & Development

• Lead and motivate all department teams (kitchen, operations, logistics, retail sales).
• Conduct regular team meetings and performance reviews.
• Identify training needs and ensure continuous improvement across departments.

5. Customer Relationship & Brand Management

• Maintain strong relationships with retail partners, event clients, mall managements, and key accounts.
• Handle high-level customer feedback or escalations professionally.
• Ensure customer satisfaction is consistently achieved.

6. Reporting & Administration

• Consolidate sales, operations, kitchen, and logistics reports for management.
• Provide monthly business summaries highlighting performance, gaps, and recommendations.
• Manage budgets for operations, logistics, and events as needed.

B. Key Qualifications:


• 5–8 years’ experience in operations, retail, food & beverage, or business management.
• Muscat have car and driving license in Oman.
• Fluent English & Arabic Languages.
• Strong leadership, communication, and organizational skills.
• Experience managing both production and sales teams preferred.
• Proficient in reporting, numbers, and system updates (POS, Talabat, Excel).

You can reach us via Email at: WhatsaApp on: +7 to submit your CV.

Basic Details

Experience : 3-5 Years

Location : Muscat

Qualification : Bachelor

Posted : 25 days ago

Job Type : Full-Time

Company : Global Frozen For Business LLC.

Posted By: HR Executive Global Frozen for Business LLC

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