Operation Manager/ Area Manager

Operations Manager

Job Id :1000503790

Description

Job Position: Operation Manager /Area Manager

A. Key Responsibilities
1. Full Brand Operational Oversight
• Supervise and support the Operations Coordinator and Logistics Coordinator.
• Ensure daily operations at branches, events, supermarkets, and hotels run smoothly.
• Maintain high standards of hygiene, product quality, and brand presentation.

2. Business Growth & Revenue Management
• Drive sales across shops, events, catering, retail partnerships, and online platforms.
• Set and monitor monthly targets for each business channel.
• Actively pursue new business opportunities (schools, corporate, retail collaborations).
• Ensure revenue growth aligns with company goals.
• Follows up with leads, negotiates contracts, and closes B2B & catering deals.

4. Team Leadership & Development
• Lead and motivate all department teams (kitchen, operations, logistics, retail sales).
• Conduct regular team meetings and performance reviews.
• Identify training needs and ensure continuous improvement across departments.

5. Customer Relationship & Brand Management
• Maintain strong relationships with retail partners, event clients, mall managements, and key accounts.
• Handle high-level customer feedback or escalations professionally.
• Ensure customer satisfaction is consistently achieved.

6. Reporting & Administration
• Consolidate sales, operations, kitchen, and logistics reports for management.
• Provide monthly business summaries highlighting performance, gaps, and recommendations.
• Manage budgets for operations, logistics, and events as needed.

B. Key Qualifications:
• 5–8 years’ experience in operations, retail, food & beverage, or business management.
• Muscat have car and driving license in Oman.
• Fluent English & Arabic Languages.
• Strong leadership, communication, and organizational skills.
• Experience managing both production and sales teams preferred.
• Proficient in reporting, numbers, and system updates (POS, Talabat, Excel).

You can reach us only via email on or by WhatsaApp on +7 to submit your CV.

Basic Details

salary : 250-400 OMR

Experience : 5+ Years

Location : Muscat, Oman

Qualification :

Posted :

Job Type : Full-Time

Company : Global Frozen for Business LLC- ICY POPS

Posted By: HR Executive Global Frozen for Business LLC

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