IT Support Specialist

IT SUPPORT

Job Id :1000370751

Description

*Job Seeker*

*Summary:*
Results-driven IT Support Specialist with 4 years of experience providing technical assistance and support to end-users. Proven expertise in diagnosing and resolving hardware/software issues, implementing system upgrades, and ensuring optimal performance. Adept at troubleshooting network problems and delivering exceptional customer service.

*Key Skills:*
- Technical Troubleshooting
- Hardware/Software Installation
- Network Support
- System Upgrades
- Customer Service
- IT Documentation
- User Training
- Remote Assistance

*Professional Experience:*
- Provided timely technical support to end-users, resolving hardware and software issues efficiently.
- Conducted system upgrades, ensuring compatibility and enhancing overall system performance.
- Collaborated with cross-functional teams to implement IT initiatives and maintain network integrity.
- Documented IT procedures and created user guides for efficient issue resolution and prevention.
- Responded to user inquiries and provided remote assistance, resolving technical problems.
- Installed and configured software, ensuring compliance with company policies and security standards.
- Conducted training sessions for employees on new technologies and best practices.

*Education:*
- Bachelors Degree in computer science

*Technical Proficiency:*
- Operating Systems: Windows, macOS
- Software: Microsoft Office Suite, Other Relevant Software, Repair Nad Troubleshooting Windows
- Networking: TCP/IP, DNS
- Hardware: Desktops, Laptops, Printers & Mobile.

Basic Details

salary : 250 OMR

Experience : 4 Years

Location : Muscat

Qualification : MCA

Posted :

Job Type : Full-Time

Company : Oman Jobs

Posted By: Yaseen Khan

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